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GMS Drives Business Growth & Performance Excellence to Increase Market Penetration with CSG’s Future-Ready Digital Platform

CSG

LONDON, February 17, 2022 – CSG ® (NASDAQ: CSGS) enables today’s leading companies with game-changing technologies that drive dynamic customer experiences and business growth. Today, Global Message Services (GMS), the international messaging service provider for mobile operators and communications platform provider for enterprises, uses CSG’s integrated digital wholesale platform to boost efficiency and scale its business to add more value for customers. With CSG's technology at the heart of its operations, these gains empower GMS's overall performance, drive new growth, and enable access to the strategic person-to-application market. “At GMS, we aspire to deliver impactful value that sparks growth for more than 900 mobile partners as we continue our journey to become the leader for trusted and transparent messaging worldwide,” said Oleksandr Panov, Chief Financial Officer, GMS. “CSG’s leading revenue management and integrated digital wholesale platform provides the versatility to deliver best-of-breed services to GMS customers and partners. With CSG, we have modernised the way we collect data from the network and injected the agility and scalability we need to react to emerging business opportunities quickly." With CSG’s solution, GMS transforms how it connects the mobile messaging ecosystem while advancing its traffic processing performance to provide more flexible billing cycles. The improved performance system means GMS can drive more dynamic growth for its B2B partners, increase market penetration, and seamlessly scale as its business grows into the digital future. “Few markets are as competitive as wholesale telecom, and with players and partners constantly in flux, ambitious messaging service providers, like GMS, need agility to adapt and develop as fast as the market,” said James Kirby, CSG SVP and head of EMEA. “CSG’s digital wholesale platform enables GMS to accelerate its digital transformation and leverage the flexibility and scalability it provides to future-proof its business and enter new markets. We look forward to supporting GMS on this journey and helping to extend its industry leadership for trusted and transparent messaging worldwide.” CSG's digital wholesale platform empowers communication service providers to take the complexity out of wholesale relationship management and seamlessly manage and scale at pace with increasing transaction volume growth. The platform helps the world's leading brands capture, store, and process customer usage events of any kind. The platform also unifies processes across networks to reduce costs without compromising quality, increases efficiency, and scales digital service offerings to participate and prosper in the digital economy. Part of CSG’s Revenue & Customer Management solutions suite, CSG Digital Wholesale is the world's most widely deployed and proven partner management technology. Through comprehensive billing, mediation, and revenue management, the wholesale platform helps companies optimise efficiency, protect and improve interconnect margins, and deliver extraordinary customer experiences. CSG has a long-standing track record of delivering innovative wholesale solutions in disciplines such as trading, routing, QoS assurance and billing and settlement. The company has been twice recognised with Frost & Sullivan's Global Stratecast CSP Monetization Interconnect & Settlement Market Leadership Award. # # # About CSG CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services, and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries. To learn more, visit us at csgi.com and connect with us on LinkedIn and Twitter. About Global Message Services GMS is an international messaging service provider for Mobile Network Operators and a communications platform provider (CPaaS) for Enterprises worldwide. GMS brings the mobile messaging ecosystem together by providing a single access point for messaging traffic exchange between mobile operators and enterprises. As a trusted partner of mobile operators, GMS enables their messaging business by optimizing P2P and P2A interworking while enhancing enterprise A2P messaging traffic management for revenue growth. For enterprises, GMS’s communications platform (CPaaS) enables brands to unify customer communications via a single API and self-service platform, making it simple to send and receive messages orchestrated across multichannel touchpoints - including SMS, Push, Viber, WhatsApp, and RCS. GMS is headquartered in Baar, Switzerland, with regional offices worldwide. To learn more, visit GMS at gms-worldwide.com and connect with GMS on LinkedIn and Facebook. Copyright © 2022 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. Contacts: Kristine Østergaard Public Relations +44 (0)79 2047 7204 kristine.ostergaard@csgi.com John Rea Investor Relations +1 (210) 687-4409 john.rea@csgi.com Contact Details Kristine Østergaard +44 7920 477204 kristine.ostergaard@csgi.com Company Website https://www.csgi.com

February 17, 2022 01:08 AM Eastern Standard Time

OPPO to Launch its Flagship Find X5 Series on 24 February 2022

OPPO

Find X5 series is the first to feature OPPO's self-designed NPU MariSilicon X Find X5 Pro will feature Snapdragon® 8 Gen 1 Mobile Platform CHINA, SHENZHEN - Media OutReach - 17 February 2022 - The pioneering smart device brand, OPPO, today announced the launch of its high-end flagship smartphone with world-first imaging experiences – OPPO Find X5 series. OPPO marries breathtaking high-end design with best-in-class technology and camera innovation. Join OPPO and #EmpowerEveryMoment at the global Find X5 Series launch event, to be streamed live via OPPO’s official channel on 24 February 2022 at 11:00 GMT/19:00 GMT+8. At OPPO INNO Day 2021, OPPO announced MariSilicon X, the dedicated imaging Neural Processing Unit, which overcomes smartphone video capture’s greatest challenge – nighttime recording. Taking quality to new heights with its cutting-edge 6nm architecture, real-time RAW processing, and up to 20x faster 4K AI performance – Find X5 Pro shines a light on the night. Powered by the latest-generation, multicore Snapdragon 8 Gen 1 processor, the Find X5 Pro stays cool under pressure and is supercharged to handle the most demanding games and applications. On the outside, it embodies a futuristic design to express a sense of calm and timeless beauty. With an ultra-hard, true ceramic back, the Find X5 Pro achieves clean, modern sophistication while creating a surface texture that reduces fingerprints, and follows a perfectly-smooth, uniform incline to gently cushion the camera module. With unrivalled night shooting capabilities, the high-end 5G flagship Find X5 Pro builds on the core DNA that makes OPPO a hit with consumers and critics alike. With a futuristic aesthetic, new ColorOS, world-class performance, ultra-fast connectivity and a camera system that’s out of this world, Find X5 Pro raises the bar for smartphones. Join the global online launch event to #EmpowerEveryMoment on Thursday February 24 th at 11:00 GMT/19:00 GMT+8 on OPPO’s official channel. About OPPO OPPO is a leading global smart device brand. Since the launch of its first mobile phone in 2008, OPPO has been in relentless pursuit of the perfect synergy of aesthetic satisfaction and innovative technology. Today, OPPO provides a wide range of smart devices spearheaded by the Find and Reno series. Beyond devices, OPPO provides its users with the ColorOS operating system and internet services like OPPO Cloud and OPPO+. OPPO operates in more than 40 countries and regions, with 6 Research Institutes and 5 R&D Centres worldwide, as well as an International Design Centre in London. More than 40,000 of OPPO's employees are dedicated to creating a better life for customers around the world. Contact Details OPPO OPPO International PR Team press@oppo.com

February 16, 2022 08:00 PM Eastern Standard Time

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Temporal.io Raises $103 Million Series B, Company Valuation Passes $1.5 Billion

Temporal

Temporal, the leading state management systems company, today announced it raised $103 million in Series B funding. Index Venture Capital led the round and was joined by Sequoia Capital, Amplify Partners, Madrona Venture Group and Addition Ventures. Temporal raised more than $120 million since its founding in 2019, and Series B funds will be used to expand the team with a heavy focus on developer empowerment, growing the vibrant open source community, and developing new features for Temporal’s cloud offering. Temporal was founded by Maxim Fateev and Samar Abbas, the leading experts in application state management. Fateev and Abbas led the design and development of Simple Workflow at AWS, which was the first technology to solve the state management problem. Over the last decade, they architected business critical systems including Durable Task Framework and Uber Cadence before arriving at the ideal solution: Temporal - an MIT licensed platform for unifying and managing application state. “The challenges Samar and I saw at Amazon 15 years ago are the same challenges in front of almost every company today,” said Maxim Fateev, Temporal co-founder and CEO. “The average business application now lives across dozens of stateful servers and services, which has been great for flexibility and scale, but it’s also made applications increasingly brittle and difficult to troubleshoot or enhance.” “The cloud permanently changed software development,” said Mike Volpi, partner and co-founder of Index Venture Capital’s San Francisco office. “The benefits are tremendous but the cost of cloud application complexity is not sustainable. For more than a year, our conversations with Temporal users have revealed their extraordinary enthusiasm for Temporal's solution. The exponential growth of the community is a testament to Maxim and Samar's unique vision. Temporal has all the right ingredients and we're honored to partner with the company on its journey to become one of the industry's enduring software companies.” To further illustrate these challenges, containerization and service based architectures require engineers to manage state, a time consuming and error prone process which shifts the software development focus from business logic to brittle plumbing. Developers have historically relied on database transactions to maintain application consistency, but this is not an option for scalable cloud applications. So they’re forced to crudely assemble infrastructure like queues, databases, CRON jobs and more in order to reach some semblance of a cohesive application experience. Temporal provides a consistent and unified backend for stateful applications that empowers developers to use the languages, tool stacks, and deployment environment of their choice. Temporal’s underlying technology was built by its co-founders at Amazon, Microsoft, and Google, and is used to solve state management at big cloud and leading tech companies today including: Netflix, Doordash, Snap, Box, Stripe, Hashicorp, Coinbase and many more. Examples include: AWS, Azure and Google Cloud: Temporal’s co-founders led teams at AWS, Azure, and Google Cloud, to address the challenge of writing and running modern stateful applications. Netflix: chose Temporal as the foundation for its next-gen CI/CD system which will be used by almost every Netflix developer. “We’ve been using Temporal as a critical and core component in developing our next-gen CI/CD platform at Netflix, where it’s being used to help orchestrate fast, safe, and reliable software delivery to multiple cloud providers’ data centers around the world,” said Rob Zienert, Netflix senior software engineer. “Netflix engineers spend less time writing logic to maintain application consistency or guard against failures because Temporal does it for them. The Temporal platform is easy to operate and fits naturally in our development workflow.” Descript: relies on Temporal to eliminate production incidents. "Descript had one incident every week just on the transcription workflow because it was too complicated to maintain,” said Nicolas Gere-lamaysouette, software engineer at Descript. “Engineers can test each worker separately, but it was impossible to test the logic for every new feature end-to-end, so they were afraid of doing any changes in that code path. The frequency of production incidents has declined from once-a-week to virtually zero." Instacart: seamlessly migrated multiple core systems to Temporal and now runs over 75 million monthly workflows. “The Temporal technology has been core to many new Instacart offerings, growing rapidly and without drama to over 75 million monthly workflows across vastly different use cases within only a few months after production launch,” said Josh Wickham, Instacart engineering manager, systems and frameworks. “Temporal the company and community have been key to that success, providing Instacart with clear, timely assistance and guidance for how to use the product at such a large scale.” Datadog: leverages Temporal for database reliability and developer experience, boasting over 100 internal Temporal users. Snap: is a vocal early adopter of Temporal, embracing it as a cross-organization solution for services orchestration and infrastructure deployments. “Temporal Cloud provides Snap a highly reliable and scalable foundation for Snap Stories, enabling us to deliver the amazing global experience our users have come to expect,” said Saral Jain, Director Of Engineering, Enterprise and Cloud Services at Snap Inc. About Temporal: The Temporal platform enables developers to create reliable applications using familiar tools that make them productive. Temporal is used by Netflix, Doordash, Snap, Box, Stripe, Hashicorp, Coinbase and others. Developers are empowered to build and operate resilient applications using developer-friendly primitives. Developers write business logic - not glue code - and Temporal takes care of the rest. More information is available at temporal.io. Contact Details Owen Media Forrest Carman +1 206-859-3118 forrestc@owenmedia.com Company Website https://temporal.io/

February 16, 2022 09:00 AM Pacific Standard Time

Funding Societies raises US$294m to fuel expansion plans in Southeast Asia

Funding Societies

Funding Societies (which goes by Modalku in Indonesia), Southeast Asia’s largest SME digital financing platform, today announced that it has raised* US$144 million in an oversubscribed Series C+ equity round led by SoftBank Vision Fund 2, with new investors notably Vietnamese tech giant VNG Corporation, Rapyd Ventures, Asia-based global investor EDBI, Indies Capital, K3 Ventures, and Ascend Vietnam Ventures. The company also received US$150 million in debt lines from institutional lenders across Europe, the United States, and Asia, some of which have been drawn down since 2021. This comes on the back of its US$45 million Series C raised between 2020 and 2021. The funds solidify Funding Societies’ position as a market leader in digital financing, and propels its expense management, and B2B payments services for micro, small and medium enterprises (MSMEs) across Southeast Asia. Its latest fundraise also provides US$16 million to former and existing employees via the company’s stock option plan, in the form of share buyback. Funding Societies was founded in 2015 by Kelvin Teo and Reynold Wijaya out of Harvard Business School to empower MSMEs in Southeast Asia. The FinTech company solves MSMEs’ key pain points for growth, starting with the region’s US$300 billion financing gap. Although small enterprises make up almost 99% of total enterprises in Southeast Asia, they also face many hurdles in obtaining business loans from traditional financial institutions due to a lack of a credit track record or collaterals to pledge. Funding Societies offers micro loans from US$500 up to US$1.5 million, which can be disbursed in as fast as 24 hours, answering in a timely manner to MSMEs who face the pertinent challenge of accessing business funds. Instead of using a traditional corporate supply chain approach to financial inclusion, Funding Societies has differentiated itself as a one-stop shop in SME financing with an AI-led credit model and value-added products to under-served businesses. A recent impact study**, with calculations using methodology by the Asian Development Bank, revealed that Funding Societies-backed MSMEs contributed US$3.6 billion in GDP. Seven years in, the FinTech company is now licensed and registered in four countries across the region - Singapore, Indonesia, Malaysia, Thailand, and operating in Vietnam. To date, it has disbursed over US$2.1 billion in business financing to MSMEs through more than 5 million loan transactions in Southeast Asia. Co-founder and Group CEO, Kelvin Teo, said, “We’re honoured by the faith of our new and existing shareholders. We started Funding Societies | Modalku to empower SMEs by solving their biggest problem, access to financing, especially unsecured financing. A common misconception is that we compete with banks. The reality is we ‘compete’ with savings, friends and families, and personal credit cards. There is a huge unsecured financing gap because it takes patience and focus, or you risk losing a lot of money. Having proven our AI-led credit capabilities in an unprecedented financial crisis, we look to serve SMEs even better with neobanking and deeper regional presence in Southeast Asia.” “SMEs across Southeast Asia have historically struggled to access institutional finance and instead been forced to mainly rely on personal funding to support growth”, said Greg Moon, Managing Partner at SoftBank Investment Advisers. “Funding Societies is establishing a bridge for these companies to access more sustainable and cheaper financing by building unique data sets on their performance and using AI-led technology to assess their creditworthiness more effectively than traditional models. We are delighted to partner with Kelvin Teo and the team to support their mission to improve societies in Southeast Asia by funding worthy and underserved SMEs.” Funding Societies’ annualised loan origination has exceeded US$1 billion in Q4 2021. Separately, a portion of the Group’s outstanding loan exposure comes from Europe-based institutional lenders. Since 2019, Funding Societies has expanded its suite of financial services beyond lending and plans to bring its operations to more locations in Southeast Asia within the next 12 months. About Funding Societies Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. It is licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam. It is backed by SoftBank Vision Fund, SoftBank Ventures Asia, Sequoia Capital India, Alpha JWC Ventures, SMBC Bank, Samsung Ventures, BRI Ventures, Endeavor, SGInnovate, Qualgro, and Golden Gate Ventures amongst others. The FinTech company provides business financing to small and medium-sized enterprises (SMEs), annualising US$1 billion disbursement in 2021. It was given the MAS FinTech Award in 2016, the Global SME Excellence Award at the United Nations’ ITU Telecom World in 2017, KPMG Fintech100 in 2018, Brands for Good in 2019, and ASEAN Startup of the Year by Global Startup Awards in 2020. In 2021, it was honorably mentioned as Responsible Digital Innovator of the Year by World Bank IFC SME Finance Forum and won the MAS Fintech award for the second time.https://fundingsocieties.com/ Contact Details Funding Societies Bilal Mahmood +44 7714 007257 b.mahmood@stockwoodstrategy.com Company Website https://fundingsocieties.com/

February 16, 2022 09:58 AM Eastern Standard Time

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Tim Bandos Joins Comodo as Executive VP of SOC Services

Comodo

Comodo Security Solutions is pleased to announce that Tim Bandos has joined the organization as Executive Vice President of SOC Services, bringing years of industry expertise that will strengthen Comodo’s threat detection and incident response services. Prior to joining Comodo, Bandos was CISO and VP of Managed Security Services at Digital Guardian, where he successfully developed and led their managed detection and response initiatives. Previously he led the incident response and threat intelligence team at Dupont, setting the strategic direction for their threat analysis capabilities. Throughout his career, Bandos has expertly guided CISOs at major corporations on risk mitigation and cybersecurity best practices, and has educated security professionals through speaking sessions at prestigious security conferences around the world, including RSA and Black Hat. “I am thrilled to join the team at Comodo, and to work within an organization with such solid technology and stellar industry reputation,” said Bandos. “I am looking forward to building upon the already established SOC team to strengthen and add additional value to the managed detection and response services that Comodo offers to our customers.” “I’ve worked with Tim in the past. He is an experienced individual contributor and seasoned executive, having most recently fulfilled the role of CISO,” said Ken Levine, CEO at Comodo. “Tim’s background as a security practitioner and engagement in myriad investigations offer Comodo a unique skill set which will allow us to immediately enhance the services we offer our clients.” About Comodo Headquartered in Bloomfield, NJ, Comodo’s mission is to help customers avoid breaches with groundbreaking isolation technology that fully neutralizes ransomware, zero-day malware, and cyber-attacks that other security providers can’t do. We deliver active breach prevention with patented auto containment technology. Our Unified Endpoint integrates this technology with critical components like our highly rated advanced endpoint protection, endpoint detection and response, and endpoint management to offer a single cloud-accessible Active Breach Protection solution. Comodo’s SOC-as-a-Service team makes the solution a frictionless, high-security implementation. For more information, visit https://www.comodo.com/. Contact Details Comodo Nicole Baker nicole.baker@comodo.com Company Website http://www.comodo.com

February 16, 2022 09:30 AM Eastern Standard Time

News Release

United Way of King County, Together with Ethan Stowell Restaurants, Introduce the Network of Giving to the U.S. Market

SMB4.0 LLC

United Way of King County today announced a philanthropic partnership to bring the Network of Giving to the Seattle market. The Network of Giving is a powerful hyper-local digital platform that fosters a community-minded movement through the connection of local consumers and merchants to community and charitable organizations – while creating efficiencies in digital fundraising. Gordon McHenry, Jr., President and CEO of United Way of King County, stated, “United Way of King County is pleased to help bring the Network of Giving platform with its benefits for local merchants, community organizations, and other non-profits. The Network of Giving provides another foundation for enhancing and strengthening our communities and aligns with our impact and mission. We are excited to lead its release into the Seattle market and hope to see it reach other United Ways across the country. It has the potential to enhance United Way’s positioning to provide critical support where it is needed most.” “At United Way we want to make the biggest impact possible and lift each other up. With digital commerce and the Network of Giving, we can seamlessly and efficiently benefit the equitable recovery of our community,” McHenry added. “The timing couldn’t be better,” said Steven Hooper Jr, President of Ethan Stowell Restaurants, “The Network of Giving platform aligns perfectly with our approach and philosophy as an organization. The Network of Giving enables significant support for the economic recovery of local merchants and provides tools to grow their business and give back to the community. As a founding merchant partner of the Network of Giving, and a strong local supporter of Seattle’s business community and United Way of King County, I believe the Network of Giving enables merchants to sustain their business, empowers consumers to support local, and enables the United Way to increase its positive impact in the community.” “Our team is working with United Way of King County, Ethan Stowell Restaurants (ESR), and the entire community to release America’s first Network of Giving in Seattle.” stated Rob Bennett, CEO of SMB4.0, the organization that enables the Network of Giving Software as a Service (SaaS) platform, “We know local businesses provide character and individuality to any community. They inspire, strengthen, and stabilize our local economies. The Network of Giving platform is a result of our unmatched commitment to delivering revolutionary, robust technology that is firmly grounded in the core principles of service, accountability, and innovation to better the community. For those local businesses, the Network of Giving changes the playing field by providing sought-after digital capabilities that deliver measured results on their marketing spend, create actionable insights that elevate their customers’ experience, and activate a community-minded movement.” Bennett added, “The Network of Giving is our unique, fully-automated solution that’s designed to meet the multiple needs of the community while requiring that everyone just continue to do what they normally do best. Recognizing that those needs are great right now in every community, Seattle citizens, businesses, and community organizations now have the premiere, digital solution that unites them and differentiates how local merchants can grow their businesses financially and socially.” About United Way of King County United Way of King County is committed to working toward a racially just community where all people have homes, students graduate, and families are financially stable. Signature United Way of King County programs include Home Base, which helps people with rental assistance and avoid eviction; ParentChild+ helps struggling parents gain the skills to be their child’s first, best teacher; Reconnecting Youth helps young people earn a diploma or GED because education is one of the best ways to end the cycle of poverty; and Bridge to Finish, a program that helps community college students finish their education by providing emergency grants, financial training and access to public resources at 10 campuses in King County. In 2020 United Way launched the Community Relief Fund to provide rental and food assistance to those most impacted by the economic impacts of COVID-19. United Way of King County directly impacts community thanks to a substantial endowment originally seeded by the Gates Foundation and designed to offset the bulk of organizational operating costs. Visit: www.uwkc.org About Ethan Stowell Restaurants Founded in 2007, Ethan Stowell Restaurants is a highly acclaimed restaurant group in Seattle founded and led by Chef Ethan Stowell. Ethan Stowell Restaurants include Tavolàta, How to Cook a Wolf, Staple & Fancy Mercantile, Ballard Pizza Co., Rione XIII, Mkt., Red Cow, Frēlard Pizza Co., Cortina, Cortina Cafe, The San Juan Seltzery, and Goldfinch Tavern in the Four Seasons Hotel Seattle. In 2019, Wolf opened in the Nordstrom flagship store in New York City. Visit: www.ethanstowellrestaurants.com About The Network of Giving The proprietary Network of Giving platform transforms communities and businesses by establishing an elevated standard of excellence in corporate and community social responsibility. The Network of Giving powers digital commerce with purpose by linking banking, fundraising, and marketing to inspire community contributions by businesses and consumers – at no cost to the consumer. The Network of Giving is committed to providing financial and social empowerment to drive positive change in communities and the world. The Network of Giving Software-as-a-Service platform is delivered by SMB4.0 and enables digital marketing opportunities for local businesses utilizing rich tokenized data to drive business decisions with a measured result on marketing spend. This enables and empowers business owners to gain key analytics and real-time actionable insights from the data. Visit: www.networkofgiving.com Contact Details Network of Giving (SMB4.0) David Saalfrank david.s@smb40.com United Way of King County Joseph Burris jburris@uwkc.org Ethan Stowell Restaurants Sennen David sennen@esrhospitality.com

February 16, 2022 09:00 AM Eastern Standard Time

Smart Notifications Take Gold in New Research on Top Customer Journeys and Channels

CSG

CSG ® (NASDAQ: CSGS), the leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary, today released its 2022 State of the Customer Journey report. Drawing on over 10 billion customer journey interactions, the research found that companies reached their customers through an ever-broadening mix of digital channels, finding increasingly sophisticated ways to connect with their customers at scale. The report highlighted the efforts of global brands to deepen levels of engagement with their customers by shifting focus away from sales and customer acquisition toward long-term loyalty and customer goodwill, both at and after the point of sale. As such, use cases like smart notifications and digital customer service became vitally important and made significant gains during socially distant times, with consumers now expecting these instant interactions online or in-store. Top takeaways from this year’s research include: Smart notifications take customer journey gold as top channel: With the world moving faster than ever, brands embraced “micro-moments” to capture customers’ attention at the right time and in the channels they already use. Case in point: smart notifications accounted for more than 50% of journey interactions and took the top spot as the number one customer journey use case in 2021. Notably, SMS texts presented a unique opportunity for immediacy, engagement and personalization. CSG found that SMS notifications increased by almost 1,000% year over year, and for good reason: 90% of messages are read within 3 minutes. Voice and SMS make a powerful 1-2 punch: It turns out consumers still want to “phone a friend,” as total phone calls increased in volume by 290%, with inbound calls accounting for 31% of total calls in 2021. This trend highlights the growing importance and value of intelligent automated phone system technologies like interactive voice response (IVR), which can better understand customer needs and offer more self-service options for faster resolution. Like voice, SMS saw a big increase in adoption, with overall message volume more than quadrupling year over year (304%). As businesses adapt to notifying consumers in real-time, whether to confirm a delivery or provide a fraud alert, SMS will soon become a requirement to compete. Email makes a rebound: Despite the rumors heard year after year, email is not dead. Email interactions grew steadily since last year’s report (+145%). It triumphed as the most popular channel for journey interactions for customer notification, onboarding, digital customer service and acquisition. Email’s scalability and low technical requirements for personalization continue to make it a powerful “must-have option” for any company’s digital channel mix. Journey interactions rise across the board, across industries: Financial services: Timely, accurate communication is especially important when it comes to managing and protecting our wallets. To meet this expectation, financial services institutions became the ambassadors for channel mix diversity, with 40% more variety in their communication channel delivery than other industries. Not only are banking customers being kept better informed, but banks are building greater trust and confidence with their customers, which will lead to more business down the road. Interestingly, phone channels reigned supreme, accounting for 69% of digital customer service interactions. Telecommunications: The telecom industry also had a lot to gain from channel diversification. Communications service providers (CSPs) got savvier with their channel mix (+36% than average) to retain customers long-term while also pursuing innovative ways to acquire new subscribers. In a highly competitive market, CSPs can ensure current customers are happy by making their experiences simple and easy. On the acquisition front, CSPs need to leverage sophisticated segmentation and analytics to show that they know what future customers are looking for, and then be able to adapt their communications and interactions in real-time to deliver value even before the customer signs up. Retail: Retail brands are mastering the channels they’ve used for years — on average tapping two — but are now standing out in other ways. They are broadening ways for customers to interact with the brand, whether through e-commerce with convenient upsell suggestions during checkout (the digital version of snacks in the checkout line) or hybrid options like buy online, pick-up in store (BOPIS). Overall, the opportunity to create the best journeys in retail will come from increasing everyday value-add and orchestrating transactional messages through the most intelligent journey workflows possible. “Winning with customer journeys is quite straightforward: be where your customers are,” says Mark Smith, VP of digital engagement solutions at CSG. “If it’s across six channels, your brand should have a uniquely enticing presence in each, but also ensure you offer consistent value and experience. The goal, especially after the hardships of the pandemic, is to uplift your customer and elevate the experience they have with your brand in the most proactive, predictive and personalized way possible. This digital transformation shift is here to stay, and businesses are realizing the benefits of digital communications that are intelligently coordinated, as evidenced by the expanding channel mix and rise in smart notifications.” Methodology CSG tracked more than 10 billion customer journey interactions in 2021 through its customer journey orchestration platform, a component of CSG Xponent™. CSG defines a customer journey interaction as an instance where an API triggers an action to be taken on a channel within the customer journey. New this year, CSG supplemented its journey orchestration data with data from voice and messaging channels (U.S. only), also spanning 2021, with 2020 volumes for comparative reference. Read CSG’s full analysis, findings, and recommendations in the global industry report: State of the Customer Journey 2022. About CSG CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries. To learn more, visit us at csgi.com and connect with us on LinkedIn and Twitter. Copyright © 2022 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. Contacts Tammy Hovey Global Public Relations +1 (917) 520-2751 tammy.hovey@csgi.com John Rea Investor Relations +1 (210) 687-4409 john.rea@csgi.com Contact Details CSG Tammy Hovey +1 917-520-2751 tammy.hovey@csgi.com Company Website https://www.csgi.com

February 16, 2022 06:35 AM Mountain Standard Time

Volatus Aerospace Forecasts Revenues of $38 million in 2022, a 138% Growth from 2021, with an expected gross margin of 31%

Volatus Aerospace Corp.

Volatus Aerospace Corp. (TSXV:VOL) ("Volatus" or the "Company") is pleased to pre-announce its unaudited Pro-forma revenue for FY2021 of approximately $16.5 million of sales and expects to release its audited 2021 financial statements in April of 2022. Additionally, Volatus is providing revenue guidance of $38 million for FY2022 with a blended gross margin of 31%. The forecast includes twelve months of all operating subsidiaries and ten months of MVT Geo-Solutions, an acquisition scheduled to close on or around February 28th, 2022. All amounts are in Canadian dollars unless otherwise noted. The Company will host a webcast on February 28, 2022, at 3 pm EST to discuss recent operational highlights and forward-looking guidance in connection with 2022 forecast revenues. “Volatus is recognized as a leader in the drone industry. Our ability to scale has allowed the Company to accelerate growth, consolidate earnings, and access greater revenue-generating opportunities,” said Glen Lynch, President and CEO of Volatus. “We have a mature aerospace team with a demonstrated ability to execute and a growing opportunity fuelled by the rapid adoption of drones across industry, government, and defense sectors.” "Volatus grew revenues from less than $1 million in 2020 to more than $16 million in 2021. At the same time, we completed a reverse take-over and were approved for listing on the TSX Venture by year-end," said Abhinav Singhvi, Chief Financial Officer. "Volatus is built on the foundation of scaling businesses on a sustainable basis – we are blitzscaling, but responsibly, with our eyes on the bottom line. While the global drone industry is a US$58.4 billion market, growing at a CAGR of 16.4% ( as per the Markets and Markets 2021 report ); we intend to capture as much market as possible through our growth strategy." Business Highlights for 2022 Emerging, growth segments of the business include public safety, defense, unmanned commercial cargo and military re-supply, forestry, and autonomous solutions with integrated remote flight operations software Scaling existing customers with national service offerings Leveraging the Company's premier Canadian position in the services and equipment sales into growth in the US and Latin American markets Commencement of assembly and testing of long-range, high endurance drones at the Lake Simcoe facility in Ontario Business Outlook and Webcast Details Glen Lynch, President and CEO of Volatus, Abhinav Singhvi, Chief Financial Officer, and Rob Walker, Chief Operating Officer, will host a conference call and webcast on February 28, 2022, at 3 pm EST to discuss details of the company's performance and certain forward-looking information. The session may be accessed here. The webcast will be available for replay on March 1, 2022. About Volatus Aerospace: Volatus Aerospace Corp. is a leading provider of integrated drone solutions throughout Canada, the United States, and Latin America. Operating a vast pilot network, Volatus serves commercial and defense markets with imaging and inspection, security and surveillance, equipment sales and support, training, and design, manufacturing, and R&D. Through its subsidiary Volatus Aviation, Volatus carries on the business of aircraft management, charter sales, and cargo services using piloted, remotely piloted, and autonomous aircraft. This news release contains statements that constitute “forward-looking information” within the meaning of applicable securities laws, including statements regarding the plans, intentions, beliefs and current expectations of the Corporation with respect to future business activities and operating performance. Often, but not always, forward-looking information can be identified by the use of words such as “plans”, “expects”, “is expected”, “budget”, “scheduled”, “estimates”, “forecasts”, “intends”, “anticipates”, or “believes” or variations (including negative variations) of such words and phrases, or statements formed in the future tense or indicating that certain actions, events or results “may”, “could”, “would”, “might” or “will” (or other variations of the foregoing) be taken, occur, be achieved, or come to pass. Forward-looking information includes information regarding (i) the business plans and expectations of the Corporation; and (ii) expectations for other economic, business, and/or competitive factors. Forward-looking information is based on currently available competitive, financial and economic data and operating plans, strategies or beliefs as of the date of this news release, but involve known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, performance or achievements of the Corporation to be materially different from any future results, performance or achievements expressed or implied by the forward-looking information. Such factors may be based on information currently available to the Corporation, including information obtained from third-party industry analysts and other third-party sources, and are based on management’s current expectations or beliefs. Any and all forward-looking information contained in this news release is expressly qualified by this cautionary statement. Investors are cautioned that forward-looking information is not based on historical facts but instead reflects expectations, estimates or projections concerning future results or events based on the opinions, assumptions and estimates of management considered reasonable at the date the statements are made. Forward-looking information reflects the Corporation’s current beliefs and is based on information currently available to it and on assumptions it believes to be not unreasonable in light of all of the circumstances. In some instances, material factors or assumptions are discussed in this news release in connection with statements containing forward-looking information. Such material factors and assumptions include, but are not limited to: the impact of the COVID-19 pandemic on the Corporation; meeting the continued listing requirements of the TSXV; and anticipated and unanticipated costs and other factors referenced in this news release and the Circular, including, but not limited to, those set forth in the Circular under the caption “Risk Factors”. Although the Corporation has attempted to identify important factors that could cause actual actions, events or results to differ materially from those described in forward-looking information, there may be other factors that cause actions, events or results to differ from those anticipated, estimated or intended. The forward-looking information contained herein is made as of the date of this news release and, other than as required by law, the Corporation disclaims any obligation to update any forward-looking information, whether as a result of new information, future events or results or otherwise. There can be no assurance that forward-looking information will prove to be accurate, as actual results and future events could differ materially from those anticipated in such statements. Accordingly, readers should not place undue reliance on forward-looking information. Neither TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release. Source: Volatus Aerospace Corp. TSXV: VOL Contact Details Volatus Aerospace Corp. Rob Walker +1 514-447-7986 rob.walker@volatusaerospace.com Company Website https://volatusaerospace.com

February 16, 2022 08:30 AM Eastern Standard Time

Stagwell’s (STGW) Assembly Unveils Fresh Brand Identity

Assembly

Global omnichannel agency Assembly has launched a refreshed brand identity to reinforce the agency’s worldwide scale and dynamic, collaborative nature, while signaling the next era of growth. The new identity, designed by creative media consultancy and fellow Stagwell agency, GALE, will be represented globally across the more than 30 markets Assembly serves, uniting our 1,500+ talent network under a focused vision. The brand refresh comes shortly after the combination of ForwardPMX and Assembly in September 2021, a move that cemented the group’s position as the flagship media asset within Stagwell ’s global portfolio. Since the combination, the agency has strengthened our integrated full-service media offering, while expanding into more comprehensive business, data, and technology consulting services, including the continued buildout of our proprietary technology and data solutions platform, STAGE. All of this has culminated in the agency taking on more scaled, global AOR engagements for leading brands. “We’ve looked inward to find change and fuel growth within our own business, and in evolving the brand, we’re moving confidently into a space where our Assembly of data, talent, and tech can deliver a leading set of solutions for the best brands in the world,” said James Townsend, Global CEO of Assembly and Global CEO of Stagwell Media Network. The visual identity plays intentionally with bold, bright colors to humanize and create a sense of accessibility, while also exploring an expanded palette and photography style that reflects the rich diversity of the talent within Assembly and the consumers our clients serve. “Our vision was to reinvigorate the most iconic elements of the former Assembly brand while also leaning further into a visual story that would be intrinsically connected to how we deliver our work,” said Sara Pollack, VP of Marketing at Assembly. “This new brand further solidifies our common purpose and an identity which connect us, no matter where we are in the world.” Assembly has also placed significant emphasis on Impact, both in our efforts led internally by staff around the world, as well as through more dynamic partnerships and innovation in sustainable media, making the agency a key consultative partner to clients navigating their own sustainability agendas in media and beyond. The rebrand effort offered an opportunity for a different kind of collaboration between Stagwell agencies Assembly and GALE, the latter of which has been known for transforming brand identities and challenging perceptions through storytelling and media for the likes of MilkPEP, H&R Block, Chipotle, and Truth Initiative. “Media today is more than data and targeting. It’s also about both culture and collaboration. With this rebrand we wanted to create something that leaned into those two ideas in an energetic, dynamic, and attention-grabbing way,” said Winston Binch, Chief Brand and Experience Officer at GALE. Binch continued, “The big idea here really is the logo change. The original Assembly logo had the “/” on the left side of the “+.” We flipped it. Through this simple change, we’ve created a logo that is inherently more open and inclusive. Assembly is all about collaboration, and we felt that it needed to be conveyed through the logo itself. Great branding is all about the details.” “Our network is designed to transform marketing and the Assembly-GALE team designed a strong new brand that reflects that ambition,” said Beth Lester Sidhu, Chief Brand and Communications Officer at Stagwell. “Assembly’s new identity is a great representation of the brand’s ability to deliver the best in media and beyond.” Assembly’s new brand identity is complemented by the full relaunch of the agency’s website at www.assemblyglobal.com. ABOUT ASSEMBLY: Assembly is made of the ingredients of the modern agency, bringing together data, talent, and technology to deliver a connected set of solutions for media + more to the best brands on the planet. We’re home to more than 1,500 of the industry’s top talent, who bring unmatched global omnichannel media expertise + data, technology, and business consulting capabilities that help brands find the change that fuels growth. Assembly is a proud member of Stagwell, the challenger network built to transform marketing. Visit www.assemblyglobal.com for more information. ABOUT GALE: GALE is a Creative Media Consultancy, with data at the core. With expertise in business strategy, CRM, loyalty, brand storytelling, performance marketing, experience design and media, GALE creates marketing systems and communications that grow businesses. GALE delivers strong business outcomes for its partners in automotive, QSR, retail, gaming, entertainment, telecom and more. Founded in 2014, the agency currently has offices in New York, Singapore, Toronto, Denver, Detroit, Los Angeles, London, Austin and Bengaluru. In 2021, GALE was named Data & Analytics Agency of the year on the Ad Age A-List. For information on GALE, its customer data platform Alchemy™ and its consumer research capability ASK GALE, visit: https://gale.agency/. ABOUT STAGWELL: Stagwell is the challenger network built to transform marketing. We deliver scaled creative performance for the world’s most ambitious brands, connecting culture-moving creativity with leading-edge technology to harmonize the art and science of marketing. Led by entrepreneurs, our 10,000+ specialists in 20+ countries are unified under a single purpose: to drive effectiveness and improve business results for their clients. Join us at www.stagwellglobal.com. Contact Details Assembly Sara Pollack, VP of Marketing +1 917-438-4922 sara.pollack@assemblyglobal.com Company Website https://www.assemblyglobal.com/

February 16, 2022 08:30 AM Eastern Standard Time

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