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Exchange Listing Client GreenBox POS Secures Financing

Exchange Listing

Exchange Listing LLC reported that its client, GreenBox POS. (NASDAQ: GBOX), an emerging fintech company that leverages proprietary blockchain security and token technology to create customized payment solutions, announced today the signing of a securities purchase agreement for $100 million in financing ($84 million following the deduction of an original issue discount). With plans to use these proceeds for acquisitions, jumpstart the Coyni stablecoin custodial revolver and apply additional working capital toward the Company’s future growth, this is a significant milestone in executing the Company’s growth plans. The note will mature 24 months from the closing date, with the initial conversion price equal to over an 80% premium to the market price of the Company’s common stock on October 29 th, 2021. EF Hutton, division of Benchmark Investments, LLC, is acting as the exclusive placement agent for the offering. “The fintech sector is exploding, and GreenBox has a unique ability to stay ahead of the curve by continually developing customized payment solutions, improving upon traditional processes that are backed by proprietary blockchain ledger technology,” says Peter Goldstein, Chief Executive Officer, Exchange Listing. “With their solid management team and this financing secured, GreenBox has an exciting future ahead.” “Our partners at Exchange Listing provided valuable analysis of the opportunities laid out for the company,” explains Ben Errez, Chairman, GreenBox POS. “Their superb insights, expertise and professional connections assisted in making the right choices for us.” Exchange Listing provides companies with cost-effective and efficient direct access to one-stop solutions in the strategic planning and implementation of listing and uplisting on senior exchanges such as the Nasdaq or NYSE. Focusing on company-specific structuring to meet listing requirements, Exchange Listing serves as the primary point of contact with the exchange, investment bankers and lawyers throughout the listing process. With extensive experience in investment banking, securities law, corporate governance and business management, Exchange Listing and its strategic partners facilitate clients' listing and capital markets objectives. About Exchange Listing Exchange Listing provides growth companies with direct access to a one-stop solution in the strategic planning and implementation of listing on a senior exchange such as NASDAQ or NYSE in a cost effective and efficient process. We assist clients in going public whether through an initial public offering, listing from another marketplace, merger or direct offering. We serve as the primary point of contact with the exchange, investment bankers, lawyers and other service providers. Our founders, strategic partners and advisors are entrepreneurs with backgrounds in investment banking, securities law, corporate governance and business management and have served as officers and directors of public and private companies. We pride ourselves in taking a hands-on role with our clients throughout the listing process. For more information, please visit: www.exchangelistingllc.com or contact info@exchangelistingllc.com. Contact Details WantLeverage Communications Julie Livingston +1 347-239-0249 julie@wantleverage.com Company Website https://exchangelistingllc.com/

November 09, 2021 08:03 AM Eastern Standard Time

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New Elsevier technology hub in Bengaluru to hire technology talent to develop global health sciences and research solutions

Elsevier

Elsevier is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. www.elsevier.com Elsevier, a global leader in research publishing and information analytics, has announced its plans to recruit local talent as it establishes a new technology facility in Bengaluru. The new hub will help Elsevier better serve its research and healthcare customers across the Asia-Pacific and Middle East regions. This is Elsevier’s second technology facility in India, the first is in Chennai. Elsevier aims to hire local software developers, full-stack and DevOps engineers for the facility, building towards the recruitment of data scientists and augmented reality (AR) specialists, to support the company’s growing portfolio of solutions that help scientists, researchers and healthcare workers solve societies’ biggest challenges. Geetha Ramadevi, Head of Elsevier’s Tech Hub in Bengaluru, said: “Our tech vision is to identify inventive ways to use technology to help researchers make new breakthroughs and support clinical professionals at deriving better patient outcomes. We are looking at incorporating three-dimensional (3D), AR, virtual reality (VR), and artificial intelligence (AI) into our solutions, which will be launched directly from India by 2022.” Elsevier is also building new products for its Primary Care business in India, including next-gen data platforms, digital identity and order sets – all to be launched from the Bengaluru Hub. These products are specifically aimed at helping healthcare professionals deliver consistent levels of care to improve patient outcomes. Visit Elsevier’s Technology Careers site to find out more about the exciting job opportunities available. --- About Elsevier As a global leader in information and analytics, Elsevier helps researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. We do this by facilitating insights and critical decision-making for customers across the global research and health ecosystems. In everything we publish, we uphold the highest standards of quality and integrity. We bring that same rigor to our information analytics solutions for researchers, health professionals, institutions and funders. Elsevier employs 8,100 people worldwide. We have supported the work of our research and health partners for more than 140 years. Growing from our roots in publishing, we offer knowledge and valuable analytics that help our users make breakthroughs and drive societal progress. Digital solutions such as ScienceDirect, Scopus, SciVal, ClinicalKey and Sherpath support strategic research management, R&D performance, clinical decision support, and health education. Researchers and healthcare professionals rely on our 2,500+ digitized journals, including The Lancet and Cell; our 40,000 eBook titles; and our iconic reference works, such as Gray's Anatomy. With the Elsevier Foundation and our external Inclusion & Diversity Advisory Board, we work in partnership with diverse stakeholders to advance inclusion and diversity in science, research and healthcare in developing countries and around the world. Contact Details Elsevier Catherine Adenle on behalf of Global Talent Acquisition +31 20 485 2719 TalentAcquisition@elsevier.com Company Website https://www.elsevier.com/

November 09, 2021 08:00 AM Eastern Standard Time

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Alcatel-Lucent Enterprise launches OmniPCX Enterprise Purple, the communications platform designed for the digital age

Alcatel-Lucent Enterprise

Alcatel-Lucent Enterprise, a leading provider of communications, cloud and networking solutions tailored to customers’ industries, has announced the launch of Alcatel-Lucent OmniPCX ® Enterprise Purple, the communications platform designed for the digital age. OmniPCX Enterprise Purple offers a new communication experience enabling organisations of any size to shape the future of work and the digital workplace their employees and customers are seeking. With SIP at its core, OmniPCX Enterprise Purple delivers all the enterprise-grade communication features with the highest level of security. Its openness allows the integration of real-time communications into business processes and applications, reduces latency with intelligent objects, improves business efficiency, and increases customer satisfaction. OmniPCX Enterprise Purple is designed to connect to the cloud, thus enabling organisations to embrace new models such as hybrid cloud while leveraging their past investments. OmniPCX Enterprise Purple comes with a new range of professional desk phones for the digital workplace including home and remote working. Moreover, it enables voice communications with cloud-based collaboration platforms such as Rainbow™ by Alcatel-Lucent Enterprise. For customer service teams and contact centre businesses, OmniPCX Enterprise Purple enables a state-of-the-art omnichannel experience based on the upcoming hybrid cloud CCaaS solution that will help companies better connect with their customers. Nicolas Brunel, EVP, Alcatel-Lucent Enterprise Communication Business Division, said: “OmniPCX Enterprise Purple is delivering on what is essential for enterprises and public organisations to fully embrace the digital age. By providing an open platform designed for the new workplace and integration of real-time communications into their core business processes, they can fully leverage the power of cloud.” The launch enhances Alcatel-Lucent Enterprise’s communications solutions portfolio and is part of its Digital Age Communications (DAC) strategy which centres on three pillars: The digital workplace: Enabling employees to work from anywhere (at the office, at home, or remotely), with efficient communications, collaboration, and customer service, cloud-based solutions available at any time, from any device. Communications as the catalyst for enterprise agility: Connecting everything (people, applications, and objects) to enrich traditional business interactions, accelerate decision-making, automate business processes, and proactively detect potential incidents before they occur. Flexible cloud-model solutions and architecture: From enterprise premises to a full-cloud solution (private, public, or hybrid), organisations can decide on the best approach to support their transformation in terms of budget, timeframe, and objectives. OmniPCX Enterprise Purple is available from October 2021, through Alcatel-Lucent Enterprise’s worldwide network of resellers. About Alcatel-Lucent Enterprise Alcatel-Lucent Enterprise delivers the customised technology experiences enterprises need to make everything connect. ALE provides digital-age networking, communications and cloud solutions with services tailored to ensure customers’ success, with flexible business models in the cloud, on premises, and hybrid. All solutions have built-in security and limited environmental impact. Over 100 years of innovation have made Alcatel-Lucent Enterprise a trusted advisor to more than a million customers all over the world. With headquarters in France and 3,400 business partners worldwide, Alcatel-Lucent Enterprise achieves an effective global reach with a local focus. al-enterprise.com | LinkedIn | Twitter | Facebook | Instagram Contact Details Global Press Carine Bowen press@al-enterprise.com Company Website https://www.al-enterprise.com/

November 09, 2021 05:30 AM Eastern Standard Time

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CSG CMCO Liz Bauer Joins the TM Forum Diversity & Inclusion Council

CSG

LONDON, November 9, 2021 – CSG ® (NASDAQ: CSGS) today announced Liz Bauer, chief marketing & customer officer, is joining the TM Forum’s Diversity & Inclusion Council, which is a global collaboration project that aims to make the telecommunications industry the most diverse and inclusive in the world. Achieving this goal will help accelerate the transformation of the industry itself and underpin its continued success in the digital economy. As a member of CSG’s Executive Governance Committee for Environmental, Social, and Government (ESG) and DE&I, Bauer has been instrumental in establishing the company’s diversity and inclusion programs, including the appointment of its first-ever chief diversity officer. Throughout her career, Bauer has led with compassion and empathy to reach across business silos and establish a common purpose, ensuring employees are seen, heard, and inspired to drive growth and further industry innovation. Her business acumen and innovative approach to problem-solving and track record of developing and delivering customer-focused strategic programs will help drive the impact of the Forum's work to advance the telecom industry's inclusion journey and accelerate change. “The telecoms industry must address DE&I to remain competitive, relevant, and sustainable over the next decade,” said Nik Willetts, TM Forum CEO. “That journey starts with commitment from the top, beyond HR where the responsibility for improving diversity and inclusion often sits. Committing to an inclusive and diverse workforce isn’t just the right thing to do, it’s the smart thing to do. It’s critical that the telco industry considers DE&I a strategic issue as well as a moral imperative. We are delighted to welcome Liz Bauer to the council. Her dedication to elevate ESG awareness and unify the industry to do better collectively will be invaluable to help us realise this bold ambition.” “As a technology leader, CSG is motivated and committed to close the DE&I gap and drive real and lasting change for the industry and ultimately for consumers around the globe,” said Bauer. “No company can solve this challenge in isolation. We must collectively level the playing field, root out biases, and create a more inclusive future – not only because it’s the right thing to do on a societal level, but because diverse ideas and viewpoints drive innovation and move technology forward. With TM Forum’s leadership, our industry can realise a unique, universal inclusion and diversity score to help us evaluate our performance and identify opportunities for improvement. This standard and cross-industry collaboration are crucial to propel the more diverse, equitable, and inclusive future that consumers demand.” For more than a decade, CSG has been an active participant in TM Forum activities, including training, compliance, certification and thought leadership. The company is a staunch advocate of TM Forum’s standardised frameworks for applications and processes, along with the common nomenclature needed for the industry to communicate and collaborate. The company is also signatory to the TM Forum’s Open API Manifesto and the Open Digital Architecture, and COO Ken Kennedy is a member of the TM Forum Beyond Connectivity Board. # # # About CSG CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For nearly 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services, and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries. To learn more, visit us at csgi.com and connect with us on LinkedIn and Twitter. Copyright © 2021 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. Contacts: Kristine Østergaard Public Relations +44 (0)79 2047 7204 kristine.ostergaard@csgi.com John Rea Investor Relations +1 (210) 687-4409 john.rea@csgi.com Contact Details Kristine Østergaard +44 7500 518412 kristine.ostergaard@csgi.com Company Website https://www.csgi.com

November 09, 2021 02:08 AM Mountain Standard Time

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BOYS & GIRLS CLUBS OF SOUTH PUGET SOUND AND COMCAST ADVANCE DIGITAL EQUITY ON NATIONAL STEM/STEAM DAY

Comcast Washington

In celebration of National STEM/STEAM Day (Nov. 8), the Boys and Girls Clubs of South Puget Sound and Comcast Washington are announcing a new partnership aimed at encouraging kids in Pierce County to explore and pursue their interests in Science, Technology, Engineering, Art and Math (S.T.E.A.M.). Comcast is donating $15,000, 40 laptops, and free internet service to five Boys and Girls Clubs in the South Puget Sound as part of Project UP, the company’s $1 billion commitment to reach 50 million people over the next 10 years with the tools, resources, and skills needed to succeed in a digital world. Digital access and adoption are critical in keeping people connected to the world around them, and for many students, it is one of the most important keys to success. The funds, computer equipment, and robust WiFi coverage will support the Al Davies, Bremerton, Lakewood, Milgard Family Eastside, and Henry T. Schatz branches of the Boys and Girls Clubs of South Puget Sound. These chapters, located in Tacoma, Bremerton, and Lakewood are offering programs that help hundreds of kids get online, participate in distance learning, improve their science, technology, engineering, art, and mathematics skills, and achieve academic success. Using a cross-disciplinary approach that channels young people’s natural curiosity into the design process inherent in the arts, BGCSPS’s STEM programs empower youth to create new solutions to real-world challenges. This project-based approach develops critical thinking, problem-solving, and other 21st-century skills critical to success in the STEM workforce and beyond. “When private companies and organizations like ours can come together it can truly create something special for our community. These funds, access to internet and technology donations will have a tremendous impact on our local Clubs, the members we serve, and their families” said Carrie Holden, President/CEO, Boys & Girls Clubs of South Puget Sound. “We are grateful to Comcast for its contributions and a common goal to promote digital equity as well as Science, Technology, Engineering, Art, and Math for our kids.” As a part of Internet Essentials, Comcast’s signature digital equity initiative, the company has recently instituted “Lift Zones” at community and educational centers across the country, including nearly 100 locations expected to open here in Washington by year-end. These locations, which include the five participating branches of the Boys and Girls Clubs of South Puget Sound, offer free internet access and educational tools at safe, supportive learning spaces for students to get connected online, participate in distance learning, and do their homework. “Bridging the digital divide and raising awareness of digital adoption have been critical priorities for Comcast since 2011, and these are important now more than ever,” said Carla Carrell, External Affairs Director for Comcast in Washington. “Working side by side with our public, private and nonprofit partners is key to leveling the digital playing field in Tacoma and Pierce County.” About Project UP & Comcast’s $1 Billion Commitment to Advancing Digital Equity For over a decade, connecting more people to the Internet and the technology they need to participate and excel in an increasingly digital world has been a core focus for the company. Looking toward the next ten years, Comcast is building on that foundation and expanding its impact through Project UP, a comprehensive initiative to advance digital equity and help build a future of unlimited possibilities. Backed by a $1 billion commitment to reach 50 million people, Project UP encompasses the programs and community partnerships across Comcast, NBCUniversal, and Sky that connect people to the Internet, advance economic mobility, and open doors for the next generation of innovators, entrepreneurs, storytellers, and creators. For more information on Project UP and the latest news on efforts to address digital inequities, including the recent expansion of the Comcast RISE Investment Fund to provide millions in grants to small business owners of color and investment in research to increase diversity in the technology and digital fields, visit https://corporate.comcast.com/impact/project-up. About Internet Essentials Internet Essentials is Comcast’s signature digital equity initiative and the nation’s largest and most comprehensive broadband adoption program. In 10 years, it has helped connect 10 million low-income Americans to broadband Internet at home, most for the very first time. It has a comprehensive design that addresses each of the three major barriers to broadband adoption. This includes multiple options to access free digital literacy training in print, online, and in-person; the option to purchase a heavily subsidized, low-cost Internet-ready computer; and low-cost, high-speed Internet service for $9.95 a month, plus tax. The program is structured as a partnership between Comcast and tens of thousands of school districts, libraries, elected officials, and nonprofit community partners. For more information about Internet Essentials and Comcast’s commitment to education and digital equity, please visit https://corporate.comcast.com/education. To apply, visit www.internetessentials.com or call 1-855-846-8376 for English or 1-855-765-6995 for Spanish. About Boys & Girls Clubs of South Puget Sound The Boys & Girls Clubs of the South Puget Sound is a non-profit organization providing young people ages 5-18 with a safe and positive place to spend their time before and after school and during the summer. With 10 Clubs, he Boys & Girls Club of South Puget Sound serves more than a thousand youth annually, helping them to realize their full potential. Club programing focuses on academic success, living healthy and active lifestyles, and developing good character and leadership skills. Clubs are strategically located in neighborhoods and are accessible to all kids. Since 1940, The Boys & Girls Clubs of South Puget Sound has been helping kids from tough neighborhoods stay out of trouble, stay in school and succeed in life. Learn more at: https://www.bgcsps.org/home About Comcast Corporation Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company that connects people to moments that matter. We are principally focused on broadband, aggregation, and streaming with over 56 million customer relationships across the United States and Europe. We deliver broadband, wireless, and video through our Xfinity, Comcast Business, and Sky brands; create, distribute, and stream leading entertainment, sports, and news through Universal Filmed Entertainment Group, Universal Studio Group, Sky Studios, the NBC and Telemundo broadcast networks, multiple cable networks, Peacock, NBCUniversal News Group, NBC Sports, Sky News, and Sky Sports; and provide memorable experiences at Universal Parks and Resorts in the United States and Asia. Visit www.comcastcorporation.com for more information. Contact Details Comcast Washington Andy Colley Andy_Colley@Comcast.com Company Website https://washington.comcast.com/

November 08, 2021 08:55 AM Pacific Standard Time

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Gibraltar Merges Four Solar Brands Into One — Introducing The New Terrasmart

Gibraltar Industries

RBI Solar, SolarBOS, Sunfig and TerraSmart, all part of the renewable energy group of Gibraltar, (NASDAQ: ROCK), today announced they are unifying under a shared brand, Terrasmart, to deliver a seamless customer experience through integrated product lines and services. Fusing the history, experience, and strengths of four brands, the new Terrasmart will provide leading solar technologies and smart solutions across the project lifecycle to mitigate risks and amplify returns for solar projects of any size, type, and location. With a combined installed capacity of 19 GWs across 4,600 projects, Terrasmart is poised to power progress for commercial and utility PV sectors, making solar more profitable and accessible. “Our mission is to power our people, partners, and the world forward,” says Ed McKiernan, President, Terrasmart. “The drive behind the new Terrasmart is to forge powerful connections, engineer solutions, and create advantages that deliver stronger outcomes for our customers’ projects and portfolios.” The Gibraltar renewable energy brands transitioning to Terrasmart include the following: RBI Solar, custom-designed and engineered pile-foundation racking systems, and canopy and roof structures SolarBOS, electrical balance of systems solutions Sunfig, advanced project optimization software that models hundreds of layouts, performance goals and financial scenarios in seconds TerraSmart, proprietary ground-screw foundations, fixed-tilt and tracker racking systems, and in-house installation and civil engineering services “By merging our strengths to create a truly comprehensive solar project solution—from early-stage project optimization to design and engineering through to installation and real-time performance monitoring—we can better serve the growing utility, commercial & industrial, and community markets, helping make solar energy more profitable and accessible,” says McKiernan. The company will build upon the same reputation for collaborative partnerships, consistent execution, and industry-leading products and services its customers have come to rely on. Harnessing the combined strengths, technical expertise, and heritage of its four brands, the new Terrasmart will deliver a holistic project experience and best-in-class solutions across markets. The new Terrasmart brand launched November 8. To learn more, visit terrasmart.com About Terrasmart Terrasmart, the renewable energy portfolio of Gibraltar (NASDAQ: ROCK) is a leading provider of solar racking technologies, electrical balance-of-system products, installation services, and project optimization software. Serving the commercial and utility sectors across North America, Terrasmart integrates products and solutions across the PV lifecycle to minimize risks and maximize returns. With over 19 GWs of solar deployed across 4600 PV systems, Terrasmart creates unique value for more profitable solar anywhere. Visit Terrasmart.com. About Gibraltar Gibraltar Industries is a leading manufacturer and provider of products and services for the renewable energy, residential, agtech and infrastructure markets. With a three-pillar strategy focused on business systems, portfolio management, and organization and talent development, Gibraltar’s mission is to create compounding and sustainable value with strong leadership positions in higher growth, profitable end markets. Gibraltar serves customers primarily throughout North America. Comprehensive information about Gibraltar can be found on its website at gibraltar1.com. Contact Details Ashleigh Kent akent@terrasmart.com Company Website https://www.terrasmart.com

November 08, 2021 09:00 AM Eastern Standard Time

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Osmo’s STEM Week Sale & Amazon Deal of the Day (11/8) Encourage Kids to Explore Reading, Math, Coding, Problem-Solving and Much More

Osmo

Osmo announces a STEM Week sale that encourages kids ages 3 to 10+ to explore reading, writing, math, coding, drawing, creative problem-solving, and more. From 11/7 through 11/13, save up to 40% off select kits, games and bundles at PlayOsmo.com, Amazon, Target, Best Buy & other retailers. Osmo’s Amazon Deal of the Day runs on Nov. 8--one day only--and features 20% off select items at Amazon.com. Kits and games up to 25% off through 11/13 at PlayOsmo.com and multiple retailers include: Little Genius Starter Kit (base included) Genius Starter Kit (base included) Coding Starter Kit (base included) Creative Starter Kit (base included) Pizza Co. (base required) Detective Agency (base required) Super Studio Disney Mickey Mouse & Friends (base required) Super Studio Disney Princess (base required) Super Studio Disney Frozen 2 (base required) Math Wizard and the Secrets of the Dragons (base required) Math Wizard and the Magical Workshop (base required) Kits and bundles up to 40% off through 11/13 exclusively at PlayOsmo.com include: Pre-School Starter Kit Explorer Starter Kit Ultimate Expansion Bundle Essential Math Bundle Osmo’s Amazon Deal of the Day (11/8) features 20% off these items at Amazon.com: Genius Starter Kit for iPad + Case for iPad (base included) Genius Starter Kit for iPad + Grab & Go Small Storage Carry Case (base included) Coding Starter Kit for iPad + Case for iPad (base included) Coding Starter Kit for iPad + Grab & Go Small Storage Carry Case (base included) Creative Starter Kit for iPad + Case for iPad (base included) Creative Starter Kit for iPad + Grab & Go Small Storage Carry Case (base included) The full list of deals at PlayOsmo.com can be viewed here. The full list of Amazon deals can be viewed at Osmo’s Amazon store. The full list of Osmo deals at Target can be viewed here. About Osmo Osmo is an award-winning STEAM brand whose products are used in over 50,000 classrooms and 2.5 million homes. It is building a universe of hands-on play experiences that nourish the minds of children by unleashing the power of imagination. The company brings physical tools into the digital world through augmented reality and its proprietary reflective artificial intelligence. Osmo is headquartered in Palo Alto, California, and is part of BYJU’S, a global leader in online learning. Learn more at PlayOsmo.com. For information about its educational division, Osmo for Schools, visit schools.playosmo.com. Contact Details Carolyn Kamii PR Carolyn Kamii +1 310-251-0550 carolynkpr@gmail.com Company Website http://www.playosmo.com

November 07, 2021 06:00 AM Pacific Daylight Time

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Symbl.ai Raises $17 Million in Series A to Scale its Conversation Intelligence Platform for Developers

Symbl.ai

Symbl.ai, a developer-first platform providing a best-in-class Conversation Intelligence (CI) suite of APIs and developer tools, today announced a $17 million Series A funding round led by Great Point Ventures, with additional participation from current investors Gutbrain Ventures, PBJ Capital, Crosscut Ventures and Flying Fish Ventures. This new Series A investment, which is just a year from the company’s product launch and initial seed financing round of $4.7M, will be used to accelerate product development of its end-to-end CI platform, substantially grow Symbl.ai’s engineering and leadership teams, and expand sales and marketing to meet the growing demand for its offering. As part of the financing, Ray Lane, partner at Great Point Ventures and former President and COO of Oracle Corporation, will join Symbl.ai’s board of directors. Adoption of digital communications is scaling at an unprecedented rate. The Communication Platform-as-a-Service (CPaaS) industry has been at the center of this adoption for builders and is expected to grow from $4.54 billion in 2020 to $26.03 billion by 2026 at a CAGR of 34.3%. By 2023, 90% of global enterprises are expected to leverage API-enabled CPaaS offerings to enhance their digital competitiveness. In spite of all this recent growth, businesses of all sizes are looking to differentiate beyond “just” enabling communication and find ways to unlock and activate the value and insights that live within conversations and content across their organizations. Conversation intelligence applications in verticals like sales - such as Gong.io and Chorus.ai - are gaining significant market momentum, which is in turn driving businesses to explore and build conversation intelligence experiences across their organizations for additional vertical use cases like marketing, customer success, support, recruiting, team collaboration, meeting productivity and more. "Products and applications achieve greater adoption by delivering highly personalized user experiences, driven by data and intelligence,” says Surbhi Rathore, CEO at Symbl.ai. "However, for extracting intelligence and insights from conversations, they are faced with complex and limited options: either invest upfront on open source options with high unpredictability and huge data management cycles or use general purpose NLP that weren’t built to truly understand human conversations with context. As a result they either do not find the right partner for their CI journey limiting their innovation, or have to implement text analytics built for documents on voice conversations. Symbl.ai was built for growing B2B and B2C brands, and is run by industry veterans. We know what it takes to scale conversation intelligence in your product and want to bring context and structure to all conversations so that they can be acted upon in real time without losing on critical information.” Symbl.ai is an API-driven, programmable platform, built for forward-thinking B2B and B2C brands, including Rev.ai, Airmeet, Intermedia, Remo, SpectrumVoip, Intuit, Bandwidth and Hubilo. With Symbl.ai, product teams can execute on user experience, without pulling in extensive engineering resources for building and scaling the underlying conversation intelligence infrastructure. Companies can incorporate specific intelligence capabilities into their existing product, including Transcription Plus, Conversation Analytics, Conversation Topics, Contextual Insights, Customer Tracker, Summarization and more. Symbl.ai enables developers to not spend months but just days to integrate, saving time and money with the most accurate and scalable conversation intelligence stack. "The trend of digital conversations, which has increased over the past year, is here to stay. Symbl's platform gives enterprise grade tools to companies who want to effectively use the data generated in these conversations to bring contextual insights to their end customers. Surbhi, Toshish, and their team have built a special engine to deliver this data in a developer friendly way, and we are excited to partner with them in their next leg of growth." said Ray Lane, partner at Great Point Ventures. Following the successful launch of its self-serve experience in the middle of the pandemic in 2020, Symbl.ai will use this latest round of funding to focus on expanding its product offerings, accelerating developer onboarding and integrations, continuing to make it easy for developers to get access to the communication data and for product managers to iterate early on the new user experiences for their product - eliminating the need of building ML models from ground up. The round will also go toward recruiting top talent. To learn more about Symbl.ai, please visit www.symbl.ai About Symbl.ai Symbl.ai is a Conversation Intelligence (CI) platform for developers and app builders to rapidly deploy conversation intelligence (CI) at scale – on any channel of communication. Our comprehensive suite of APIs unlock proprietary machine learning algorithms that can ingest any form of conversation data to identify actionable insights across domains, timelines, and channels (voice, email, chat, social) contextually – without the need for any upfront training data, wake words, or custom classifiers. Press Contact: if you have inquiries about this news or to get in touch with Symbl.ai, contact [pr@symbl.ai] or [425-553-5441] Contact Details Symbl.ai 1201 3rd Avenue, Suite 2200, Seattle, Washington 98101 +1 408-660-0710 pr@symbl.ai

November 05, 2021 06:00 AM Eastern Daylight Time

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CSG Wins Visionary Impact Honour at TM Forum Catalyst Awards

CSG

LONDON, November 5, 2021 – CSG ® (NASDAQ: CSGS) today announced that it was selected as a winner in the 2021 TM Forum Catalyst Awards. The awards celebrate the most revolutionary successes in advancing the telecoms industry, proof-of-concepts for industry standards, impact on global sustainability goals, and noteworthy contributions to the acceleration of digital transformation. Conducted in participation with Axiata Digital Labs, Axiata Group, GETREVE, Infosys, and Tata Consultancy Services (TCS), the Cross-industry marketplace for CSP collaboration Phase 3 Catalyst was recognised in the Visionary Impact category. “Through the power of collaboration, we can connect, inspire, and ignite change for good to tackle some of the biggest barriers in telecoms,” said John Gillam, Chief Digital Officer, TM Forum. “The TM Forum Catalyst Awards are a chance for us to honour the innovative and creative minds within our industry, and this year we have seen evidence of how we can unite to drive transformation within society, business, and the wider world. I was privileged and proud to be part of the process and I extend my congratulations to this Catalyst team and the proof-of-concept solutions they have developed together.” The Catalyst project builds on the marketplace framework and uses app trading marketplace capabilities to showcase how vendors, communications service providers (CSPs), cloud providers, and application developers can collaborate to quickly roll out a 5G Open RAN network and utilising TM Forum Open APIs to develop an enterprise use case for the network. This third phase of the Catalyst expands functionality in three areas: End-User: Subscription management, settlement record, machine learning, and support. Marketplace Framework: Federation, billing/cost management, entitlements, and cloud provisioning. CSP, Partner or Vendor: Management functions, framework, analytics, and settlement. “The greatest current opportunities for CSPs are in the B2B and B2B2X sectors. CSG constantly looks to collaborate on initiatives that enable CSPs to efficiently capitalise on the B2B market and capture new market segments beyond connectivity,” said Ken Kennedy, COO and head of revenue management and digital monetisation, CSG. “We're honoured to receive this recognition, and I extend a big thank you to Axiata, GETREVE, Infosys, and TSC for including us in the TM Forum Cross-industry marketplace for CSP collaboration Catalyst with them. Our collective expertise and commitment to providing thought leadership for our customers make the next phase of the project exciting and one we look forward to embarking on.” TM Forum announced the Catalyst Award winners during the final day of its global event, Digital Transformation World Series. Honouring the innovation and impact of its members in the industry, TM Forum declared a total of nine Catalyst proof-of-concept projects as ‘Outstanding Catalysts’ for their significant contributions to the acceleration of digital transformation across the industry. # # # About CSG CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For nearly 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services, and healthcare. Our solutions deliver real-world outcomes to more than 900 customers in over 120 countries. To learn more, visit us at csgi.com and connect with us on LinkedIn and Twitter. Copyright © 2021 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names that are referenced in this document are the property of their respective owners, and all rights therein are reserved. Contacts: Kristine Østergaard Public Relations +44 (0)79 2047 7204 kristine.ostergaard@csgi.com John Rea Investor Relations +1 (210) 687-4409 john.rea@csgi.com Contact Details Kristine Østergaard +44 7500 518412 kristine.ostergaard@csgi.com Company Website https://www.csgi.com

November 05, 2021 05:08 AM Eastern Daylight Time

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